Contact info
  • Call:

    +38 (068) 133-35-89

  • Write:

    lumex.inbox@mail.com

  • Visit:

    742 Crescent road, Toronto, Canada

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Trusted Experts in Training
for Safer Workplaces

About Us

Who We Are

We are a specialist training organisation dedicated to helping workplaces prevent, manage, and respond to workplace violence and aggression. Our programs are designed to protect people, improve safety, and build confidence — especially in high-risk and high-pressure environments.

Over the past 15+ years, we've partnered with government departments and large organisations to create tailored, trauma-informed learning experiences that reflect real challenges and deliver measurable results.

We don’t just train — we co-design, consult, and create training that works.

Our Mission

To create safer workplaces through intelligent, immersive training that empowers people to respond to conflict and risk with calm, clarity, and confidence.

Our Experience

With over 15 years of experience delivering high-impact training across New South Wales Government, our programs have reached:
  • Caseworkers in child protection and community services
  • Administrative and customer-facing staff
  • Housing and tenancy support teams
  • HR, compliance, and safety leaders

We understand the complex, real-world challenges these roles face. That’s why our training combines practical de-escalation strategies, legislative context, trauma-informed care, and filmed scenarios to build lasting capability. Now, we’re expanding our services across Australia to support even more departments and organisations.

Our Founder

Our training programs are led by Ariane May, an experienced instructional designer and facilitator with a passion for building safer work cultures. Ariane has worked extensively with government and corporate clients to develop training that is:
  • Grounded in lived workplace realities
  • Informed by psychosocial risk legislation
  • Delivered with care, creativity, and credibility

Backed by a small team of experts, Ariane ensures every program is aligned to your operational needs and built to achieve results.

How We Work

We take a collaborative, flexible approach:

✔️ We listen — engaging your teams to understand their needs
✔️ We design — building training that reflects your environment
✔️ We deliver — using the right blend of workshop, virtual, or video formats
✔️ We evolve — continuously improving based on feedback and results

We’re responsive, reliable, and deeply invested in helping your people succeed.

What Others Say

“The most practical and relevant training we’ve had in years. Ariane and the team created an experience that really spoke to the situations our people deal with daily.”
— Government Client, Community Support Services

“Their custom filmed scenarios were spot on. Staff saw themselves in the stories and took the learning seriously.”
— Learning & Development Lead, Housing Services NSW

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Next Steps

Ready To Learn More?

Let’s start with a discovery call. We’ll listen to your needs and talk you through the training options
best suited to your team or department.